
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Linnaeus Veterinary Ltd T/A Cinque Ports Veterinary Group Ltd, located in Ashford, is a reputable veterinary practice with a specialization in veterinary nurse training and emergency services, including 24/7 or extended hours care. The clinic holds a commendable Google Maps rating of 4.6 stars across 452 reviews, indicating a high level of satisfaction among a substantial number of clients.
Customer feedback highlights a mixed bag of experiences; however, the majority lean towards positive interactions. Reviewers frequently praise the compassionate and professional demeanor of the staff, particularly in emergency situations. One reviewer recounted the exceptional support and care they received when their daughter's dog required urgent medical attention, which resulted in a successful outcome despite a challenging situation. Another reviewer expressed gratitude for the considerate handling of their elderly cat's end-of-life care, emphasizing the importance of the clinic's empathy and support during a difficult time.
Conversely, some reviews raise concerns regarding the clinic's pricing and communication. One dissatisfied customer criticized the high costs associated with their pet's overnight stay and treatments, expressing frustration with the perceived prioritization of profit over care. Another reviewer shared a negative experience with the clinic's lack of follow-up communication regarding a stray puppy they brought in, feeling that their efforts to help were met with indifference.
Despite these contrasting reviews, the predominantly high ratings suggest that Cinque Ports Veterinary Group is well-regarded for its quality care and service. Clients are advised to consider both the positive testimonials and the concerns raised in reviews when making informed decisions about their pet's healthcare.
24/7 emergency care available
Veterinary nurse training provided
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Phone: 01233 640 022
