
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Companion Care (Ashford) Ltd, located within Pets at Home in Ashford, is a reputable veterinary clinic offering specialized services, including a veterinary nurse training facility and emergency services with extended hours. The clinic has garnered a 4.2-star rating from 142 reviews on Google, indicating generally positive feedback from a significant number of clients.
The written reviews provide a varied perspective on the clinic's services. Several reviews highlight exceptional care and compassion from the staff. For example, Natasha Woo praises the team for their empathetic support during a difficult time, while Claire McIntosh commends Lucyann for her professional handling of an eye issue with her dog, Lola. Lauryn Parker also shares a positive experience, emphasizing the supportive and knowledgeable staff who made a stressful situation manageable.
On the other hand, a review from James Scott presents a contrasting view, citing poor service and issues with staff professionalism. He mentions a lack of appointment consistency and criticizes the clinic's operational model as a franchise focused on profit. This highlights potential areas for improvement, particularly in customer service and staff retention.
Despite this outlier, the majority of reviews reflect a high level of satisfaction, especially from clients who have experienced attentive and compassionate care from staff members like Vet Catherine Williams and Nurse Jess Button. The clinic's commendable handling of routine procedures and emergencies, along with its staff's dedication, suggests that Companion Care (Ashford) is a reliable choice for pet owners seeking comprehensive veterinary services in Ashford.
24/7 emergency care available
Veterinary nurse training provided
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Phone: 01233 641 003
